Rapid Prototyping / Batch Contract Manufacturing for Hardware Components
Your Global Sheet Metal / Stamping / Drawing / CNC Manufacturing Plant
Help Center

Help Center

Massive common problems and solutions in component processing shared with you

Help Center

What payment terms does Pengfeng support?

We accept three payment terms: Bank Transfer, PayPal, and Credit Card.Kindly note that for new clients, we require you to make all payments in advance. This is due to company policy. However, once you establish a stable relationship with us, you can make payments using other methods including Monthly Pay which can be 50%-50% or NET 30. We are always working to have convenient payment options that work for both of us....

Who is responsible for bank transfer fees?

Both parties are responsible for their respective local bank charges. Under standard international wiring instructions, the buyer covers the remittance bank fees, and the beneficiary (us) covers the receiving bank fees (OUR/BEN terms)....

What is the transportation method?

We pack all our products in plywood boxes to ensure safe shipping. Furthermore, depending on your business practice, we support EXW, FOB, CIF, CRF, DDP, and DDU trade terms.We will provide any documentation necessary for the order to reach your destination. No matter if you need an invoice, airway bill, landing bill, CO, Form E, Form F, CCVO, SASO, or a package list, we have you covered....

Are there sales outlets overseas?

​Unfortunately, our only point of sale is in China, our home country. If you’re located elsewhere, and you need help, contact us, and we’ll try to find someone near you to help you out....

What is your factory scale and workforce setup?

We operate modern, standard industrial workshops equipped with professional production, technical, quality control, and international trade teams. By implementing lean manufacturing management in our workshops, we efficiently handle both small-to-medium and large-scale mass production orders for overseas clients....

What major manufacturing and processing equipment do you own?

To meet precision machining requirements for various materials and processes, we are equipped with advanced automated and CNC machinery, including:...

What types of metal materials are you experienced in processing?

The core of starting a sheet metal project is the gradual dismantling from requirement clarification to process implementation, following the process of "requirement sorting → design optimization → material and process confirmation → sample verification", which can not only avoid direct...

Besides basic machining, what one-stop value-added services do you offer?

The core of starting a sheet metal project is the gradual dismantling from requirement clarification to process implementation, following the process of "requirement sorting → design optimization → material and process confirmation → sample verification", which can not only avoid direct...

What international quality standards do your products comply with?

Our production strictly adheres to major international standards. Depending on your product category and specific requirements, we can comply with ISO 9001 Quality Management Systems, ASTM (American Society for Testing and Materials), DIN (German Institute for Standardization), JIS (Japanese Industrial Standards), or GB (Chinese National Standards)....

What machining accuracy can you achieve for custom non-standard hardware parts?

Equipped with advanced manufacturing machinery (such as high-precision CNC machining centers, CNC lathes, slow-speed wire cutting machines, and laser cutters), our dimensional tolerance for standard metal cutting can be stably controlled within $\pm0.01\text{ mm}$ to $\pm0.02\text{ mm}$. Higher precision can be achieved for miniature or high-precision parts....

For custom non-standard products, how do you ensure the quality meets expectations before mass produ

The core of starting a sheet metal project is the gradual dismantling from requirement clarification to process implementation, following the process of "requirement sorting → design optimization → material and process confirmation → sample verification", which can not only avoid direct...

How do you conduct quality control during production?

The core of starting a sheet metal project is the gradual dismantling from requirement clarification to process implementation, following the process of "requirement sorting → design optimization → material and process confirmation → sample verification", which can not only avoid direct...

Quotes and Estimates

After we analyze your request, we’ll send you either a quote or an estimate, depending on the complexity of the solution. In addition, we’ll send data sheets or any other reference files upon your request....

How Is the Cost of Custom Manufacturing Calculated?

Custom manufacturing costs are determined by several important factors, and the final quotation may vary depending on the complexity of the part, the selected material, and the production requirements.To provide an accurate and competitive price, we carefully review each drawing and evaluate the full manufacturing process before preparing a quotation...

How long Does It Take From Design To Delivery?

The delivery time depends on material availability, part complexity, machining process, surface finish, and order quantity.Once we receive your drawings, we review the details and provide a clear estimated lead time....

Qualiy Assurance Promise

We believe quality is the foundation of every custom manufacturing project. Each part is produced and inspected according to your drawings, material requirements, and tolerance standards.From raw material selection to machining, finishing, inspection, and packaging, every step is carefully controlled by our quality team...

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